常見問題

客戶服務時間為香港地區時間星期一至五(香港公眾假期除外)上午10時至下午5時

益生菌及其在促進健康中的作用以及為什麼將它們引進室內如此重要?

Probiotics, as we know them, began their journey over a century ago when Russian scientist and Nobel Prize winner Elie Metchnikoff of the Pasteur Institute in Paris discovered them. It took a few decades to the 1970s with Professor Tomotari Mitsuoka’s scientific work that paved the way for the application where intestinal flora balance enhances human health and prevention of diseases;

Probiotics are beneficial microorganisms that naturally exist in nature. These microorganisms are important for our body’s ecosystem and environment, as they conduct crucial tasks, including keeping the pathogenic (harmful germs) population in check by grabbing their resources—food and territory. Without these, the pathogens cannot survive.

The modern living/working facilities we have designed in recent decades provide comfort but concurrently have emerged as a major source of illnesses. The reason is that modern living space destroys the balance of the micro world ecosystem – the one that is not visible to the naked eye, and therefore, its perils are not easily recognized. Over time, our bad habit, namely the overuse of chemicals that indiscriminately kill all microorganisms upon contact, including the beneficial types, has destroyed the ecological balance of the indoor ecosystem. Only recently have science and studies been able to prove the direct linkage of indoor health to human (and pets) health, quality of life, and longevity. 

Ironically, as hard as we try to create sterile, hygienic indoor areas, we manage to accomplish the opposite, eventually staying with the most harmful and aggressive creatures that have become immune to chemicals – these notorious “superbugs” that rule our areas unchallenged. 


The dire situation and consequent illnesses inflicted on us due to the sickness of our buildings emphasize the urgency of stopping harming delicate ecosystems and instead adopting natural ways to foster a more balanced and healthier indoor environment. Our innovation does exactly that with the incorporation of safe and effective beneficial probiotics that adapt to the conditions of our modern indoor environments. Activated by our sophisticated dispersion devices, ENVIROBIOTICS 以精確的方式釋放,保持室內平衡、清潔和健康。  

 

We are at the beginning of a new era where the crucial role of beneficial bacteria (Probiotics) on our health, mental moods, life longevity, and prevention of infectious diseases is discovered; recent studies even link our microbiome to levels of obesity, neurological balance, and even cancer. Our focus is on healing the indoor environments that directly contribute to our self-healing, which is made possible by making our indoors a cleaner place where our immune system may not be constantly challenged by germs, providing it a chance to heal and better cope with keeping us well and healthier.  
透過讓 ENVIROBIOTICS in your life, you become a member of a community that takes correct actions to empower and foster your health as the health of our natural resources by reducing chemical pollution that harms our soil, water reservoirs, and air.

ENVIROBIOTICS如何運作?

我們的裝置會自動且持續地釋放微觀大小的益生菌劑,在所有表面和物體上形成微生物保護層。一旦到達物體和表面,ENVIROBIOTICS immediately go to work, seek food, and consume it upon reaching objects and surfaces. Its food is dirt, dust, protein waste, and other pollutants that accumulate on our properties. No more uninterrupted feast with access to an abundance of food and space for the germs; denied crucial resources, which leads to their eventual decrease with continued loss of the battle to the probiotics that outnumbered them and efficiently consumed their resources.
Moreover, harmful organic particles are a known source of allergens, and when consumed, allergies and diseases are vastly reduced. The result is a healthier, safer, and more pleasant indoor environment, where bad odor disappears, too.
   

觀看" 運作原理"以了解該技術)

空氣清淨機不能提供實質緩解?需要添加ENVIROBIOTICS來補充?

The Centers for Disease Control (CDC), the Environmental Protection Agency (EPA), and the World Health Organization (WHO) all declare that the danger of germs that stick to surfaces and objects is significantly larger than the risk of particles in the air. In fact, most infectious diseases are contracted by touching contaminated objects that are ingested by breathing.
Therefore, it is most important that our solution be directed to the source of danger, not where it is easy. Air filters (purifiers), as their name imply, filter and purify the air and only the air; moreover, for their designed purpose, air filters may not fully clean the entire air as they all use a cleaning chamber and a sucking engine to get the air to the chamber, where not all the air is passed via that chamber,
更大的缺點是空氣過濾器無法清除粘附在表面和物體上的細菌。

ENVIROBIOTICS is the only proactive technique that protects all elements of indoor spaces, with special care for surfaces and objects—the place where the focus of protection should be. Moreover, clean surfaces do not omit harmful particles to the air, making the air cleaner and fresher.

欲了解更多信息,請瀏覽 科研發佈 to learn more about the danger of contaminated surfaces and the reason these must be cleansed to keep us healthier. Learning that many airborne contaminants originate on surfaces, including hidden and hard-to-reach, such as air ducts, and cleaning the air while keeping the source contaminated has a lot to do with too little to accomplish.

ENVIROBIOTICS 能有效對抗所有類型的細菌嗎?

ENVIROBIOTICS are designed to be a holistic and inclusive solution for all indoors and their conditions. Taking on such an ambitious goal, we had to develop a technology that is effective against the known germs of our indoors without exclusions.
Our technology “mode of action“ operates in a manner that does not discriminate between different kinds of pathogens, and its efficacy is very similar across all types of known families of molds and bacteria. It can be said that ENVIROBIOTICS is “blind” with respect to color and origin of its enemies. This is a considerable advantage compared to pinpoint solutions that target a specific germ and only it (the use of bacteriophage as an example). ENVIROBIOTICS “blindness” provides a safety net against the future generation of germs that will appear sooner or later. Our scientists keep testing new kinds of pathogens again whenever presented (an example is our taking a recent study against Candida Auris – a mold that is rapidly spreading with a high mortality rate), making sure that ENVIRO BIOTICS 將來能夠像現在一樣保護我們。 

此外,美國食品藥物管理局 (FDA) 宣布 ENVIROBIOTICS as GRAS – Generally Recognized as Safe. In addition, the US’s Made Safe, Parent Tested Parent Approved (PTPA), Australia’s Sensitive Choice, British AllergyUK, Italian SIMA, EU’s EcoCert, and Chilean ministry of health have all certified ENVIROBIOTICS進行了認證。


ENVIROBIOTICS 的成分有哪些?

活性成分包括天然存在(無基因改造)、安全且有效的益生菌,包括「公認為安全」的芽孢桿菌菌株家族。
ENVIROBIOTICS  contains multiple probiotic strains that complement each other and ensure maximum efficacy against the various types of germs in indoor environments. The selection process of our probiotics has been a multi-year collaboration endeavor of South Korean, American, and Israeli scientists who jointly screened hundreds of naturally occurring probiotic strains that were isolated from soil and plants; each strain had been analyzed not only for the prerequisite of absolute safety for human and animals but its complementary efficacy concerning the other probiotic strains that are part of our formula; the result is a highly effective formula that protects against substantially all pathogens and allergens of our indoor environments.

ENVIROBIOTICS 是否經過認證,可供人類和寵物在室內安全使用?

ENVIROBIOTICS 已在 EPA 認證的 GLP(良好實驗室規範)實驗室中按照 EPA 標準進行了並通過了所需的測試。
這些挑戰包括皮膚和眼睛的接觸、吸入、皮膚和口腔敏感性以及對大腦、肺、肝臟和心臟等重要器官的內部影響。
我們可根據要求披露更多研究並分享結果。

成功完成後,ENVIROBIOTICS 現已獲得 EPA 註冊(94339-1,2021 年 8 月)。此外,美國食品藥物管理局 (FDA) 宣布 ENVIROBIOTICS ingredients GRAS – Generally Recognized as Safe. We have submitted our products to other public health registration forums where, after their review and testing, they endorse our technologies and products. Some additional agents that certified ENVIROBIOTICS are US’s Made Safe, Parent Tested Parent Approved (PTPA), Australia’s Sensitive Choice, British AllergyUK, Italian SIMA, and EU’s Ecocert and Chilean ministry of health.

傳統空氣淨化機與ENVIROBIOTICS在對應過敏上有何不同?

Allergens are the triggers of allergies. Without allergens, allergic reactions are unlikely to occur, illustrating a classic cause-and-effect relationship. Unfortunately, most common practices for managing allergies today focus on devices and medications that react to the symptoms of an allergy attack. These methods do not address the root cause—the allergens themselves. It’s similar to trying to dry out a home with various efficient tools while the roof continues to leak.

為了有效對抗過敏,我們需要積極主動地解決過敏原:過敏原。這正是 ENVIROBIOTICS is designed to do. It targets the sources of allergies, such as dust mites, mold toxins, pet dander, cockroach waste, pollen, and other organic materials that may not even be visible to the naked eye. Effectively dispersed throughout an area, ENVIROBIOTICS 可以有效地分散到整個區域,尋找這些廢物,並將其作為營養物質。透過勤奮地消耗這些過敏原,他們既減少了存在的過敏原,也減少了過敏反應的可能性。

為什麼在室內添加 ENVIROBIOTICS 是一件好事,以及它如何模仿大自然的運作?

Bacillus are naturally occurring microorganisms that help maintain ecological balance by colonizing spaces and reducing the presence of harmful organisms through the competition for nutrients and space. This is how balance is maintained in nature. ENVIROBIOTICS achieve a similar effect in our indoor environments by continuously and safely introducing beneficial probiotics, which replace harmful germs and promote a healthier space.

我們如何知道該設備是否運作中,及是否以最佳模式運行?

由於 99% 的時間都處於安靜和閒置狀態,有些人可能會懷疑設備沒有工作。以下是如何判斷設備是否有故障或只是「關閉」的方法:

When our device is connected to power, or if it is battery-operated, there are LEDs, with at least one always illuminated, indicating that it is functioning. If none of the LEDs are on, please check the power connection or recharge the batteries. If it is connected and recharged but still no LED is illuminated, contact our Customer Care for further assistance.

If the device is on but you are uncertain whether it is dispersing, remember that it is designed to quietly disperse for only a few seconds, and this occurs just once an hour. Each device has a “force” dispersion mode that allows you to test its dispersion. Please consult the user guide or video tutorial for more information on how to operate it.

A significant part of our research has focused on measuring the exact quantity of probiotics released into our indoor areas. While there is no safety risk associated with using surplus quantities, we prioritize discovering the minimum amount needed for optimal efficacy. Our repeated studies have established a formula and devices that precisely deliver the necessary amount to protect your indoors 24/7.

To accommodate different room sizes, our product line includes multiple shapes and sizes, each designed to operate effectively in the corresponding space. Please consult our product section to determine which devices best suit your needs.

我可以不斷地把該設備移到不同房間之間或外遊時關掉它嗎?

我們設計的設備透過持續運作為特定區域提供全面保護。透過讓您的裝置不間斷地運行,您可以確保您的安全。

Turning off the device or moving it between different areas can compromise its efficiency and the level of protection we strive to maintain. Therefore, we do not recommend turning off the device or sharing it between various indoor spaces.

The financial savings gained by delaying a refill beyond the recommended 90 days are minimal. Our products are priced to be affordable for everyone, and our code of ethics ensures that we provide products regardless of customers’ financial situations. Please contact us to ensure you receive a product that meets your needs and budget.

我有過敏症,但是該設備不能解決我的過敏問題。

The numerous pieces of feedback and testimonies collected over the past few years indicate a significant positive impact on communities suffering from allergies. However, if you are among those who do not experience substantial relief, we recommend reviewing your environment. It’s important to pay attention to all areas where you spend time, including your office, place of study, and even your mode of transportation (such as your vehicle).

Unlike medications that you carry with you everywhere, allergies are triggered by indoor allergens. Therefore, it may be necessary to re-evaluate your protection measures in all indoor spaces. For individuals with heightened sensitivity, broader protection in every area is essential, which may require additional deployment of devices. Ensure that you safeguard every space where you spend a significant amount of time to minimize the likelihood of allergens being present nearby.

ENVIROBIOTICS 如何在不使用香料的情況下消除異味?

Scents, or perfumes, merely mask unpleasant odors by spreading a dominant “pleasant” aroma that distracts your sense of smell, preventing you from detecting the bad odor. However, fragrances do not eliminate the source of the odor or reduce its health risks.

The root cause of most bad odors is the bacterial activity of germs. Common examples include active molds and natural waste produced by our bodies, such as perspiration and urine. By suppressing the activity of these germs, ENVIROBIOTICS 有效地終止了難聞氣味的產生,恢復了清新的空氣。

支持 ENVIROBIOTICS 聲明的科學證據是什麼?

The use of Bacillus spores as probiotics and bio-control agents has significantly increased in recent years. A new approach to controlling certain pathogenic microorganisms involves the use of antagonistic microorganisms. This strategy relies on the application of probiotic bacteria in the intestines of humans and animals to create an environment that is hostile to pathogens, thereby promoting the overall health of the host.

The expansion of the probiotic concept to environmental applications has introduced biocontrol, where the use of probiotics acts antagonistically toward existing pathogens. We are currently conducting multiple studies designed to measure the reduction of various indoor allergens and to evaluate the impact of this approach in a double-blind clinical study involving children with asthma.

For more information on how probiotics have been applied in hospitals and other challenging environments, please visit our Resources section, specifically the scientific publication area. There, you can learn about the significant reduction in pathogen presence and the subsequent decrease in nosocomial infections among patients and healthcare staff.